New Teacher Technology Training

Learn more about Bring Your Own Devices. There are student, teacher, and parent FAQs, guidelines for the parent/student user agreement, as well as many other resources related to technology concerns and needs.

The CyberCompass initiative is a townwide response to the unprecedented advancements in technology that have a significant impact on the lives of West Hartford’s children and their families. This website serves as a clearinghouse of resources for parents, educators and children to turn to in their efforts to educate themselves, to raise awareness of the advantages and dangers associated with the use of diverse technologies, and to provide age and educationally appropriate guidelines to maximize instruction and prevent children from being harmed in a 24/7 connected world. There are resources including privacy policies, videos, advice, tech tips, concerns, and other resources that are related to digital citizenship issues.

Google Classroom is a blended learning platform to simplify creating, distributing and grading assignments in a paperless way. To access training for all issues related to Google Classroom, visit Getting Started with Google Classroom. 

Submit your request online using our Helpdesk Direct feature, or in an emergency, call Helpdesk at 860-561-6636. Whatever method you use, please provide contact information, a description of your problem or training request, the location of the computer(s), and any other information that will assist us in assessing the problem. The appropriate staff person will be assigned to respond to your need in a timely manner. Getting started.

Learn more about the process for requesting free and paid apps. 

View instruction on setting up your school voicemail.

Or, learn how to setup work Gmail on your personal device (cell phone, iPad, etc.):

WHPS requires that all new staff submit a signed Acceptable Use Agreement before receiving a PowerTeacher account. Please send your signed AUP to the Help Desk. Your PowerTeacher login information will be emailed to you.

PowerSchool Tutorials & Portal

Each laserjet printer requires toner and should have a sticker on it from our printer vendor, CBS. If you see the CBS sticker, you may use the information on the sticker to contact CBS and order toner directly. The toner will be covered under our printer management program. If you do not see a CBS sticker, please submit a Helpdesk request and provide the printer make/model and location and an order will be placed for you.

If your printer is in need of repair, the first step is to submit a Helpdesk request and select "printer" as the problem type. Please be as detailed as possible regarding the printer issue.

Get updates about new featuers with these tech tips.

Visit the Technology Documents pages to view the WHPS Administrative Guidelines for the Use of Technology, the policy for web-based resources, the policy for employee use of technology, the policy regarding the use of social media, info about the Children’s Internet Protection Act, and many resources related to using digital resources.